Class+Notes

=Class Notes=

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**PACT Analysis**
- Mental Map: see [|Don Norman] link - Ethnography: a branch of anthropology that study the behaviour of people - what technologies already exist? - what type of interaction between people and technologies - what type of technologies are available in public space?
 * People:** //ask// the people who occupy the space and //observe// the behaviour of people
 * Activities**: what do people do in the space, what are they not allowed to do?
 * Context:** organizational context e.g. institutions
 * Technologies:**


 * Requirements:** identify what people may need/want to do
 * To Start:** who is in the community? What are they doing?

**User Research & Enthography**
- to gain greater knowledge of your clients - produce compelling solutions that are relevant to your clients - to discover meaning through observation - understand cultural norms and how they shape the way people think - to ensure that the design resonant with the target audience - sometimes what people say is not necessarily what they do - your observation of the reality may be more objective than what people report for themselves - identify barriers that arise from problems people face in everyday routine

- think about at least question 1 and 2 and draft it for the interview plan - work on your interview plan - revisit your observations and think about adding new photos or other media that you've gathered - you can integrate all three deliverables i - check what you should do at home according to the schedule and Phase 2 deliverables - 2 things to present for next class- PACT and user study plan
 * For next class (October 22)**

= =

Naming Convention
For general purpose use, students are asked to use the following naming convention when handing in digital files: > //course number/section_academic year_ project#_first intial/last name//
 * **3006a_0910_p1_jwong.pdf**

If you have multiple files, then no need to use a folder, just add the version number:
 * **3006a_0910_p1ex1 v2 _jwong.pdf**

If there is more than one person, add the names on the end, separated by an underscore:
 * **3006a_0910_p1 _jwong_dgilmour_cjoseph ****.pdf**

• Subway • Bus stops • Trains • Airports • Terminals • Students • Commuters • Seniors • Disabled • Planning/usability • Cost • Connectedness • Congestion
 * SPACE**
 * PEOPLE**
 * ISSUE/CONCERN**


 * Examples in this area are GO Transit and Union Station

• Maybe a graphic or image can explain the issue • Don’t have to be literal with the annotation = =
 * The Panorama**